Cookie Policy
Updated on 20th January 2026
This Cookie Policy explains how FlexUp ("we", "us", or "our") uses cookies and similar technologies when you visit our website https://flexup.org/ and related services (collectively "Platform"). This includes what these technologies are, why we use them, and your rights to control their use.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, smartphone) when you visit a website. They help the Platform recognize your device and store some information about your preferences or past actions to improve your experience. Similar technologies include local storage, pixel tags and device identifiers.
2. Why We Use Cookies
We use cookies to:
· Ensure the proper functioning of the Platform (essential cookies)
· Remember user preferences and settings to enhance user’s experience (e.g. language selection)
· Collect anonymous statistics for analytics and platform improvement
· Support functionality such as login and secure access
· Deliver embedded content from third-party services
We do not use cookies for advertising purposes or sell cookies data to third parties.
3. Types of Cookies We Use
|
Type |
Purpose |
|
Essential Cookies |
Required for the website to function properly. They cannot be disabled. |
|
Functional Cookies |
Allow us to remember your preferences and settings. |
|
Analytics Cookies |
Collect anonymous statistics on user behaviour (e.g., Google Analytics). |
|
Third-Party Cookies |
Set by external services (e.g., embedded videos, chat support, etc.). |
Note: We do not use cookies for advertising purposes or share cookie data with advertisers.
4. Your Choices and Rights
When you visit our Platform for the first time, you will be presented with a cookie banner requesting your consent to use non-essential cookies.
You can:
· Accept or reject different categories of cookies
· Withdraw your consent at any time
· Modify your cookie settings through your browser
To manage cookies in your browser:
· Chrome: https://support.google.com/chrome/answer/95647
· Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
· Safari: https://support.apple.com/en-us/HT201265
· Edge: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
5. Retention Period
Cookies are stored for a limited time depending on their purpose:
· Session cookies are deleted when you close your browser.
· Persistent cookies remain on your device until they expire, or you delete them manually.
· Analytics and technical logs are generally retained for up to 24 months, unless required for security or regulatory purposes.
6. Legal Bases
· Essential cookies are necessary for the performance of the Platform and do not require consent.
· Non-essential cookies (analytics, functional, third-party) are used only after consent.
· Your consent can be withdrawn at any time.
7. International Uses
FlexUp applies GDPR principles as a baseline. For uses outside the EU, we apply equivalent protection.
8. Contact Us
If you have any questions about this Cookie Policy or the security of your data, please contact us via the contact form.